Terms and conditions

These terms apply to all contracts about Wohnio between you and the owner of Wohnio (name and address in the imprint). The German version is legally binding.

Wohnio searches ImmoScout24 for new rental flats matching your criteria and sends your message to the providers through your own ImmoScout24 account. We owe sending the applications, not a reply, a viewing or a lease. If ImmoScout24 is unavailable or changes, sending may fail for a while. You are responsible for your details and your message.

The contract is concluded when you click “Order with obligation to pay” in the checkout or “Buy” for credits. The prices shown before ordering apply. Payment is made through Stripe with the payment methods offered there.

• Subscription: it starts with a 7-day trial at the trial price shown. If you don't cancel before it ends, it continues as a subscription at the monthly price shown. We remind you by email beforehand. Billing is monthly in advance.
• Credits: you pay once and get the number of applications shown. Each application sent uses one credit. Credits do not expire.

A subscription can be cancelled monthly. If a minimum term was shown when you ordered, you can cancel at the end of that term at the earliest, monthly after that. Cancellation takes effect at the end of the paid period. Cancel in your dashboard or by email to hallo@getwohnio.com. The right to terminate for cause remains unaffected.

We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the Product Liability Act. For slight negligence we are only liable for breach of essential contractual obligations and only for foreseeable damage typical for the contract.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (, email: hallo@getwohnio.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.