Privacy policy

The owner of Wohnio (name and address in the imprint), hallo@getwohnio.com.

Cloudflare, Inc. (USA, Data Privacy Framework) delivers the site and processes IP address, time, page and browser for operation and security (Art. 6(1)(f) GDPR). Logs are deleted after 7 days.

We use messages sent through the contact form or to hallo@getwohnio.com to reply to you (b or f). They reach our mailbox at Google Ireland Limited (Data Privacy Framework) via Resend or Cloudflare and are deleted once done, unless a retention duty applies.

Name, email, search, message, settings, sign-up answers, credits with bookings and, if any, your referral code are stored at Supabase (servers in Frankfurt; access from the USA and Singapore under EU standard contractual clauses) until you delete your account. The purpose is our contract (b); for extra sign-up questions and the referral code, improving Wohnio (f). Without name and email there is no account.

Stripe Payments Europe, Ltd. (Ireland, Data Privacy Framework) handles payments and receives payment details, IP address and device data for this (b). We only store customer ID, subscription status and credits, invoices for the statutory periods (c).

Our application service (servers in Frankfurt) receives a random ID, your search and message and applies for you through your ImmoScout24 account to each provider (b). It keeps search and message until you pause, cancel or delete your account, events for 30 days and your ImmoScout24 login until you disconnect. We keep the latest 300 applications until you delete your account.

When you open the map, the OpenStreetMap Foundation (United Kingdom, adequacy decision) receives your IP address to load map images (f).

We send emails through Resend, Inc. (USA, Data Privacy Framework).

We store name, email, type, reason and time of a cancellation as proof for as long as claims can become time-barred (§ 312k BGB, c). Further details on the reason are voluntary (f).

We process email, optionally social media names, city, source and campaign details with your consent (a), which you can withdraw at any time. Unconfirmed sign-ups are deleted after 30 days, confirmed ones on withdrawal.

PostHog (servers in Frankfurt; EU standard contractual clauses) measures how Wohnio is used: without consent anonymously (f), with an account via your account ID (f), with consent in the banner also via cookie, session recording and surveys (a, § 25(1) TDDDG; withdraw via “Cookie settings”). Deleted after 2 years at most, recordings after 30 days.

You have the right to access, rectification, erasure, restriction, data portability, to object to processing based on (f) and to withdraw consent (Art. 15–18, 20, 21 GDPR), and to complain to a data protection supervisory authority.